terms and conditions

Payment

privatecaterers.co.uk require written confirmation from the client and a deposit, based on 20% of total quotation cost, to confirm your booking. Full payment is required 2 weeks prior to the event.

Invoice

The deposit amount will be deducted from the invoice and will be sent to you before the event date.

Cancellations

Cancellations must be made in writing. Any cancellation made 8 days or more prior to the event will result in the loss of the deposit. Any cancellation made 14 days or less prior to the event will result in a loss of 50% of the event charge. In the unlikely event that we will have to cancel your catering, all monies will be refunded.

Numbers

Final numbers attending the event are required 1 week prior to the event. Any cancellations or changes to numbers will require 48 hours notice otherwise a 50% charge will apply.

Breakages

privatecaterers.co.uk reserve the right to charge for any broken, lost or damaged equipment during the event.

Liability

privatecaterers.co.uk have sufficient Public Liability Insurance and follow strict HACCP guidelines for all food production with our clients and their guests. Following these guidelines privatecaterers.co.uk advise that all food must be consumed after two hours of initial serving. Any food consumed two or more hours after first being served, is at the clients discretion and therefore becomes their responsibility.